People that received gifts not exactly to their liking this Christmas should relax because exchanging or returning gifts this holiday season couldn’t be easier. Policies regarding item returns differ from retailer to retailer, but one factor remains the same. If you have the item’s receipt, it makes the process much more effortless.
The BBB, or Better Business Bureau, has released some helpful tips for those who are not pleased with the sweater or wine set they found beneath their Christmas tree. One of the most important thing to keep in mind is that at some retailers, removing the original package, or just opening it, makes the item completely non-refundable.
Return deadlines vary depending on the store, with some having 10-day limits and others a maximum of 90 days. Tags should also be left on the package because removing them might make the refund process impossible or require a restocking fee. Items that were on sale are highly likely to not be refundable.
In the case of the gift giver, before wrapping the present up, be sure to place the gift receipt within the package. True, you may know the one you will give the present to extremely well, but having the ability to return or exchange the gift is very considerate. Though, in some cases, one might think that you are leaving the receipt in order to show how much you care about them, from a monetary perspective.
At Walmart, electronic devices like TVs, cameras, laptops, ebook readers, etc. bought between the 1st of November and the 24th of December have a return period between 15 and 30 days, depending on the item. Blu-rays, DVDs, CDs, video games and so on, have to be unopened if you expect the company to allow you to refund or exchange them.
The latter condition does not apply to Best Buy items, or at least, not completely. If one would have opened one of the above-mentioned items, customers are able to exchange them with an identical item only. Devices and phones with a carrier contract are not refundable.
If your other half got you something sexy from Victoria’s Secret and it doesn’t really match your taste, do not fret. Items are able to be refunded for up to 90 days after purchase, sending the price back to the original payment method shown on the receipt. In case the day limit has been passed, you will only receive a merchandise credit. If a customer does not have their item’s receipt, the credit received will be brought down to the lowest selling point.
At Toys ‘R’ Us, laptops, tablets, notebooks and eReaders can only be refunded within 15 days from purchase, in their original packaging with all the manuals and instructions still present, of course. The day limit gets bumped up for video game consoles, DVD players, cameras, and camcorders, reaching a 30-day limit. For all other items, the limit is 90 days. If a receipt is not present, you will be required to have a debit or credit card, driver’s license or check number.
Keep in mind that even if exchanging or returning gifts this holiday season couldn’t be easier, one should expect pretty large lines at return booths in shops. If by any chance you are a regular customer or have store credit, you should mention it while discussing your refund options, because most merchants are more inclined to help loyal customers.