This is no rumor: Galaxy Note 7 smartphones really can explode. It happened to a South Carolina owner who left his phone charging while he was out. When he returned, he found his house on fire, due to the overheated batteries of the device.
The man’s name is Wesley Hartzog. He told the press that he left his phone charging in the garage and went to pick up his daughters. When people noticed the fire, they instantly thought that the man must have left something plugged in. Firefighters were able to tell that the fire started near the plug of the smart device. However, further investigation will be carried out so that they can determine for sure the source of the fire.
Wesley Hartzog’s case is not the only case of a Galaxy Note 7 exploding. Before this incident, another similar one happened in the United States.
An Australian Galaxy Note 7 owner had the same problem with this mobile phone. The explosion happened while he was sleeping, and the phone was charging. The incident happened in a hotel room, and part of the bed sheets and the carpet were damaged. The man also burnt his finger while trying to put out the fire and saving its SD card.
The Galaxy Note 7 is one of the recently released Samsung models. Officials from the company announced last week that they intend to recall the smartphones they had already sold, and to withdraw those which are still on the market.
The decision from Samsung was determined by several complaints they received from customers. They complained about the batteries of their Galaxy Note 7 smartphones. Developers analyzed the components of the device and confirmed the problems with the batteries.
It seems like engineers from Samsung know what caused the smartphones to overheat and explode. The batteries used for the smart devices are made of lithium-ion cells.
Samsung will take back more two million Galaxy Note 7 smartphones which have already been sold. This is the equivalent of approximately $1 billion loss in the budget of the company.
The tech company advises customers to return their Galaxy Note 7, especially if they have doubts about the devices. Staff members from Samsung also announced that the clients would receive another smartphone to replace their old one. Owners can also expect compensation money from the company.
Image courtesy of: Wikipedia