Facebook has just entered the bubble constructed by names like Microsoft, Apple, and Amazon that pioneers the field of conversational AI. This means that the company has brought some valuable contribution to this emerging area. The point of interest was endowing bots with the necessary features to become human-like negotiations.
Human-Like Negotiators Can Propel Chat Boxes to a Whole New Level
Siri, Alexa, and Cortana were the first innovative projects that tried to gift Artificial Intelligence with the art of conversation. People have even engaged two such bots into carrying a conversation with each other. Users need more than a perfect speech recognition to engage in meaningful dialogues with robots. Maybe the missing piece is something only humans can master. Facebook tried to replicate this sixth sense of conversation into the AI realm along with text generation and natural language understanding.
On June 14th, the Facebook AI Research team published a paper that shows how bots can become human-like negotiators. Professionals had to go to great length to achieve this impressive result. The secret that led them towards success was employing game-playing AIs into the configuration.
These special bots are using decision trees to work out a problem. In a certain situation, they can identify the goals and even reach a compromise to attain them. This paper is a huge step forward toward a future where people are taking full advantage of chat bots. These can act as personal assistants to interact with businesses and purchase their products for instance.
Facebook Taught Bots How to Reason and Develop Complex Communication
The challenge for the research team was replicating in robots skills that only humans are naturally capable of. These are reasoning and complex communication. The success was attained through dialog rollouts. This is the capacity to envision all possible future conversations.
Scientists constrained their bots to finish a negotiating dialogue by teaching them that they can’t give up. Eventually, they showed they were capable of creating new sentences to express their goals, coming up with final deals to reach even a compromise, and negotiating until a positive result.
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