Uber is now turning a new page in the history of its business. With its founder, Travis Kalanick, is out of sight, the company confessed its intentions to redirect the business format towards calmer shores. However, this might imply that Uber complies with local authorities in their wish for a collaboration to keep public streets safe. Lyft might be involved in the process to reveal data as well. It might start off with just basic information, but the situation can escalate from here on.
Uber and Lyft Feel the Pressuer Adding up from Local Authorities
App based ride-hailing services gained such a large influence in their market that they ended up reshaping the urban traffic. For instance, San Francisco can better deal with its congestions thanks to 45,000 Lyft and Uber cars that streamline busiest regions. As of last fall, New York City had 15 million passengers served by these companies within the span of one month.
However, even though positive effects are so bright and obvious, such tech giants might also be the source of negative side effects. Nonetheless, due to a lack of data, authorities don’t have the necessary materials to measure such an impact on their communities. It remained unknown the mileage these drivers log, the total of fees customers are covering or the addresses where drivers go.
So far, such companies didn’t reveal data as there are private entities. However, things are about to change. Regulators in states such as Florida, California, Massachusetts, Michigan, and Texas are coming after Uber and Lyft with more and more demands and pressure.
Governments Need Companies to Reveal Data to Streamline Internal Processes
As such modern services are dependent on public streets to operate their business, they contribute to the way consumers choose to use ride services. At the same time, governments need to stay updated with such data in order to take the right decisions regarding the wellness of communities.
Therefore, the time companies hand over private data to the state might be closer than thought. While this will help cities streamline their internal processes, it can also be seen as an opportunity to acquire personal information of individual customers which is a direct affront to citizens’ freedom.
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